Jan 29, 2021
On this episode of Conversations About Conversations Alex Brown and I discussed the strategies I wrote about in chapter one of Conversations: How to Manage Your Business Relationships One Conversation at a Time. The strategies are my playbook for building rapport.
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Jan 20, 2021
In this episode of Conversations About Conversations, I tell a story about a client I worked with about 10 years ago who made me very uncomfortable.
I talked about what I did to rise above the situation and build rapport in a situation I found to be very difficult.
I want everyone who listens to this to know that...
Jan 12, 2021
On this episode of Conversations About Conversations I was interviewed about my book—Conversations: How to Manage Your Business Relationships One Conversation at a Time—by my friend and colleague David DeCelle. In part 1, David quickly realized there was enough to discuss that he suggested we do a part 2. He...