Jul 15, 2020
On this episode of Conversations About Conversations, I’m joined by co-host Jakub Kubrak and special guest Jules Swisher to discuss probing effectively. This is the third episode in the Peeling the Pomegranate Trilogy. Stay tuned for other episodes a long time ago in a galaxy far far away.
Our discussion includes a summary of when to use open-ended and closed-ended questions and introduces 14 specialized probes from Chapter 8 of Conversations: How to Manage Your Business Relationships One Conversation at a Time.
The 14 probes are: 1. Leads, 2. Assessors, 3. Motivators, 4. Clarifiers, 5. Continuers, 6. W Questions, 7. Greasers, 8. Hypotheticals, 9. Sub-decisions, 10. Confirms,11. Engagers/Hooks, 12. Isolators, 13. Interjectors and 14. Helping Verbs.
WATCH this episode on YouTube: https://youtu.be/jUy3UKRETQw
READ Conversations: How to Manage Your Business Relationships One Conversation at a Time
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CONTACT ivan@conversations.biz
Conversations About Conversations – Episode 156