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Conversations About Conversations

Jun 30, 2020

As a follow up to Episodes 148 and 150, Jakub and I finish our discussion of 23 interpersonal potholes to avoid.

For those of you playing along in the home game, #18 - #23 are:

  1. Cursing
  2. Being condescending
  3. Using jargon and acronyms
  4. Listening poorly
  5. Jumping to conclusions
  6. Being negative

As you know, it’s the little...


Jun 20, 2020

In this episode of Conversations About Conversations, I share my four-step process for generating successful outcomes when you’re talking with someone who is emotional.

Listen to the episode to learn how I do it. I give a detailed example of how I talked my client “off the ledge” when his candidate lost the...


Jun 18, 2020

As a sequel to 10 Interpersonal Potholes to Avoid Driving Into (Episode #148), Jakub and I discuss 7 additional potholes that we unwittingly drive into that continually derail our effectiveness in our important conversations.

For those of you playing along in the home game, #11 - #17 are:

  1. Speaking without...


Jun 12, 2020

Do you ever get derailed in a conversation because your prospect or client keeps interrupting you with questions?

If you do, this episode of Conversations About Conversations is for you.  I share 5 ideas that are guaranteed to get you out of the weeds and back in control of your conversations.

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Conversations About...


Jun 10, 2020

If you knew where the potholes were before you drove on the road, would you want to avoid them?

In this episode of Conversations About Conversations, Jakub and I discuss 10 common potholes we drive into that derail our effectiveness in conversations.

As you know, it’s the little things that separate the...