Apr 20, 2021
On this episode of Conversations About Conversations Ivan Farber and Alex Brown discuss the concept of satisfying needs by who you’re being. It’s based on a major concept from chapter four (called Focus on Needs) of Conversations: How to Manage Your Business Relationships One Conversation at a Time.
Consider that as a relationship manager—no matter what product or service your company sells—you add value to the degree that you focus on and satisfy the many needs your clients have.
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Conversations About Conversations – Episode 210
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